Leader Who Challenges: Behaviour and Performance
One of the most challenging, important and often avoided aspects of leadership is the willingness to challenge behaviour, attitude and performance. If this is avoided, the person in question might not know what is expected of them and does not have an opportunity to grow and improve. In addition, the perception to others could be that you are a weak leader and avoid conflict. If challenge is done without preparation and sensitivity it can also harm relationships and your own reputation. In many organisational surveys, this is often cited as a leadership competency that is not done well.
This workshop explores the delicate and necessary subject of providing constructive feedback and setting standard expectations in a way that inspires, encourages and galvanises others to reach higher standards.
Learning Time: Half Day Masterclass
Maximum participants: 12
You will have a clear understanding with a range of tools on how to provide clear, sensitive and constructive feedback, set performance goals and how to have follow-up meetings to ensure the best results for the individual and the organisation.
· Understanding all factors that make challenging performance, behaviour and attitude challenging
· Giving constructive feedback using a range of models
· Understanding and connecting to the other’s point of view and rationale
· Setting performance goals in a collaborative way
· Setting development goals so that individual can meet expectations
· Creating a follow-up plan with aftercare resources
· Debriefing and reflections