This is a leadership Cheat Sheet.
There is a simple way of understanding the three areas that we always need to consider if we are involving others and wishing to engage them in a change project.. The Heart, Heart, Hand Formula.
We are sense making creatures and most people, don't appreciate when things don't make sense. They don't appreciate something which is over complex and hard to grasp. This is especially important if the message needs to be communicating to many other people. When things are not simple, things get lost in translation and interpretation and eventually people resist this.
How people feel about something emotionally is just as important and in many cases, more important, than how they think about it. It may make rational sense, yet if it does not appeal emotionally them we will have hard time engaging them. This is especially true for projects which are very disruptive and with significant losses.
The plan of action needs to be executed decisively once all the above factors have been taken into account.
The head, the heart and the hand need to be joined up and continually communicate with each other for transformational projects.